Contact & Support

We are here to help. Reach out with questions, feedback, or refund requests.

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Discord Community

Join our developer server for instant chat, prompt sharing, and schema help.

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Live realtime responses

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Email Support

Direct inquiry for tech questions, custom schemas, and bug reports.

support@jjajj.xyz

Average reply time: within 24 hours

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Billing & Refunds

Questions about Paddle invoices, credit balance, or refunds.

support@jjajj.xyz

Full refund within 14 days with less than 20% used; technical-fault usage excluded.

Need assistance with a specific URL?

If a particular webpage isn't returning the expected fields in the playground, feel free to send us the target URL and desired JSON keys. We will inspect the page structure and optimize extraction rules for you!